Workplace Automation

Our team frequently uses this classical method to improve service quality.
We trust that this method is particularly appropriate and adequate in Romania.

The pros of this method are as follows:

1. Productivity tenfold better
2. Staffing at minimum for the same capacity
3. Procedural standardization and predictability of results, major issues in uniformity and quality of products and services
4. Freeing personnel from stereotype and repetitive tasks, stress reduction
5. Ensuring virtually corruption-free and alien-interests-free decisions
6. Better defense against fraud attempts
7. Ensuring a "safety net" against human error
8. Total transparency (any action is recorded for later analysis, any decision relies on pre-set conditions and procedures)
9. Enabling an on-line relevant information synthesis, improving management, reducing management risk
10. Enabling personalized information synthesis to various managers and departments, and to key employees
11. Simplifying financial management, bookkeeping and accounting, enabling predictive financial management
12. Forces managers to build coherent business systems, free of contradictions, ambiguities and communication imperfections
13. All exceptions and the standard procedure for every exception must be premeditated, improving management quality and prudence
14. Enabling predictive supply management systems
15. Enabling the CRM and strategic marketing systems
16. Automated systems are easy to copy and to multiply in multi-level structures, making the business scalable and easier to integrate
17. Automated systems contain the whole business knowledge base (data, decision criteria, procedures)
18. Automated systems communicate between them more accurately and faster than humans
19. Well-designed automated systems ensure integrity, i.e. prompt reporting of every case of underperfomance or anomaly of the system
20. Shortens the manager formation cycle

The cons (solvable)of the method:

1. Vulnerability to technology flaws
2. Vulnerability to computer criminality
3. Dehumanization by keeping a lower number of employees